Many languages other than English have separate words to 'know a fact' (example, saber in Spanish) and to 'know a person' (example, conocer in Spanish). Educators understand that learning and teaching is a social experience; not a simple transfer of knowledge from master to pupil. As a result, without some care in this regard and laying the groundwork of trust and rapport, a heated or controverisal subject can fall into personal afront or resentment. In other words, the people engaged on different sides of a subject can take the criticisms personally; relationally; disrespectfully.
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